Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up menu will show up. It comprises exhaustive info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive variety of educational video clips describing how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the solution you are looking for, check out our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and provides practical solutions. We regulary update our FAQ database with new entries in an attempt to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24/7/365 and eager to assist you with any issue. Each support ticket you open will be answered within 60 minutes (the average support ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.